House of Marcel Policies-

Processing & Fulfillment

   •    Orders are processed within 2-4 business days after payment confirmation.

   •    Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Costs

   •    We offer standard and expedited shipping options at checkout.

   •    Shipping costs are calculated at checkout based on your location and selected shipping method.

Delivery Times

   •    Standard Shipping: 5-7 business days

   •    Expedited Shipping: 2-3 business days

   •    International Shipping: 7-21 business days (subject to customs processing)

Order Tracking

   •    Once shipped, you will receive an email with tracking information.

Lost or Stolen Packages

   •    House of Marcel is not responsible for lost or stolen packages after confirmed delivery.

   •    If an issue arises, please contact the carrier directly or reach out to us for assistance.

Damages & Returns

   •    If your order arrives damaged, email us within 3 days of delivery with photos of the damage.

   •    Refer to our Return Policy for details on exchanges and returns.